FAQs

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When will my order ship?

By | 2016-08-18T20:05:24+00:00 November 27th, 2012|

Please view the product description for the item you purchased or are interested in.  The estimated lead time before shipping is listed under "Product Description" in bold text for each item listed in our shop.  Please contact us if you have any questions regarding shipping lead times.

What shipping company do you use?

By | 2019-12-31T03:48:33+00:00 November 27th, 2012|

Large, bulky items such as giant tumbling blocks and vine monograms ship through FedEx.  Smaller items such as cake toppers, Christmas ornaments, engraved tumblers, medical alert cards and cutting boards ship through USPS.

Will you send the tracking number when my order is shipped?

By | 2016-08-18T20:22:17+00:00 November 27th, 2012|

Yes.  All items are shipped with tracking numbers and we will email you the tracking number(s) when your order ships.  Please make sure to enter an email address that you check often when placing an order.  We will use this email address to communicate details to you about your order.