Please view the product description for the item you purchased or are interested in. The estimated lead time before shipping is listed under “Product Description” in bold text for each item listed in our shop. Please contact us if you have any questions regarding shipping lead times.
How long will it take to receive my order once it ships?Ascend Test2016-08-18T20:57:12+00:00
Absolutely. If you do not see a font you like, please send us the name of the font you would like to use. If we do not already have the requested font, we can buy it and charge you for it. We will send you pricing for the requested font before moving forward with the order. Please contact us if you have any questions regarding font choices.
What shipping company do you use?Ascend Test2019-12-31T03:48:33+00:00
Large, bulky items such as giant tumbling blocks and vine monograms ship through FedEx. Smaller items such as cake toppers, Christmas ornaments, engraved tumblers, medical alert cards and cutting boards ship through USPS.
Will you send the tracking number when my order is shipped?Ascend Test2016-08-18T20:22:17+00:00
Yes. All items are shipped with tracking numbers and we will email you the tracking number(s) when your order ships. Please make sure to enter an email address that you check often when placing an order. We will use this email address to communicate details to you about your order.